Frequently Asked Questions
Welcome to Nexus Recovery Solutions! Below, you’ll find answers to some of the most commonly asked questions about our services and processes. If you have additional questions, feel free to contact us directly.
General Questions
Q: What is Nexus Recovery Solutions?
A: Nexus Recovery Solutions is a surplus funds recovery company based in Jacksonville, Florida. We specialize in helping individuals and businesses recover unclaimed funds, such as surplus funds from foreclosure sales or other government-held assets.
Q: How do I know if I have surplus funds to claim?
A: Our team conducts extensive research to identify individuals or entities with potential surplus funds. If we’ve contacted you, it means we believe you have funds available for recovery.
Q: Is Nexus Recovery Solutions a legitimate company?
A: Yes, we are a legally registered company with a focus on transparency and compliance. Our goal is to provide a trustworthy service to help you recover funds that rightfully belong to you.
Process and Services
Q: How does the recovery process work?
A: Once we identify potential funds in your name, we:
- Reach out to inform you about the claim.
- Guide you through the documentation and submission process.
- Work with the appropriate agencies to secure your funds.
- Disburse your funds once they are recovered.
Q: Do I need to pay upfront for your services?
A: No, our services are contingency-based. We only collect a fee once your funds are successfully recovered. This ensures that our interests are aligned with yours.
Q: How long does it take to recover funds?
A: The timeline can vary depending on the complexity of the case and the responsiveness of the holding agency. Most recoveries are completed within 30 to 90 days.
Fees and Agreements
Q: What fees does Nexus Recovery Solutions charge?
A: We charge a percentage-based contingency fee, which is agreed upon before we begin the recovery process. You will not owe us anything if we are unable to recover your funds.
Q: Is there a contract I need to sign?
A: Yes, we require a signed agreement to proceed with the recovery process. This ensures that we have the authority to act on your behalf and provides clarity about our terms.
Privacy and Security
Q: Is my personal information safe with Nexus Recovery Solutions?
A: Absolutely. We take your privacy seriously and use secure methods to handle your information. Your data is only used for the purpose of recovering your funds.
Q: Will my case be shared with other parties?
A: No, we maintain strict confidentiality and do not share your case details with unauthorized parties.
Contact and Support
Q: How can I contact Nexus Recovery Solutions?
A: You can reach us via:
- Phone: 904-257-5011
- Email: support@nexusrecoverysolutions.com
- Office Address: 6625 Argyle Blvd, Ste. #5015, Jacksonville, Florida
Q: What are your hours of operation?
A: We’re available Monday to Friday, from 9:00 AM to 4:00 PM (EST).
Q: What if I have additional questions or need help?
A: Our team is here to assist you. Please don’t hesitate to contact us with any concerns or questions.
If you didn’t find the answer to your question, feel free to reach out. We look forward to helping you recover what’s rightfully yours!